Trust System

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Npc trust system1.jpg

The Trust System is a feature introduced in Shadowbringers (5.0). This system allows you to challenge dungeons from main scenario quests with a party of allied NPCs.

Parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players.

Using the Trust System

Scenario mode

Trust system1.png

After reaching the quest objective to clear a dungeon in the main scenario, several allied NPCs will be standing near the dungeon's entrance. Speak with them, and you will have the option to add them to your party and enter the dungeon.

In Scenario mode, Trust avatars will always be the minimum level to enter the dungeon.

As of patch 6.0, Scenario mode is immediately available upon unlocking a duty. With patch 6.1, Scenario mode was rolled into the new Duty Support System. Trusts now refers exclusively to Avatars mode.

Avatar mode

Trust system2.png

The Trust system can be used to enter dungeons you have already completed. First, select Trust under Duty in the main menu. In the window that appears, select the dungeon you wish to enter and the NPCs to accompany you. Unlike scenario mode, any NPC can be brought into any dungeon regardless of their availability during the main scenario.

Once a Trust has reached level 80, the player is given the option of glamouring the character into one of their past appearances.

Trust avatars made available in Shadowbringers start at level 71, and avatars made available in Endwalker start at level 81, and accumulate experience from completing Avatar mode runs according to the following table. (Note that, as of patch 6.0, avatars level directly from 79 to 81, skipping level 80 entirely.)

Duty Level NPCs Available in Duty Support Mode Experience in Trust Mode Overleveled Experience
Sastasha 15 Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
The Tam-Tara Deepcroft 16 Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
Copperbell Mines 17 Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
The Bowl of Embers 20 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Thousand Maws of Toto-Rak 24 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Haukke Manor 28 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Brayflox's Longstop 32 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Navel 34 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Stone Vigil 41 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Howling Eye 44 Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Castrum Meridianum 50 Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
The Praetorium 50 Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
The Porta Decumana 50 Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
Holminster Switch 71 Alphinaud, Alisaie, Crystal Exarch, Lyna 3,091,000 1,236,400
Dohn Mheg 73 Alphinaud, Alisaie, Thancred, Urianger, Minfilia 3,442,000 1,376,800
The Qitana Ravel 75 Thancred, Urianger, Y'shtola, Minfilia 4,021,000 1,608,400
Malikah's Well 77 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 4,757,000 1,902,800
Mt. Gulg 79 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 5,439,000 2,175,600
Amaurot 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,208,400
The Grand Cosmos 80 Alphinaud, Alisaie, Y'shtola, Crystal Exarch 2,254,000
Anamnesis Anyder 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,293,200
The Heroes' Gauntlet 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,331,200
Matoya's Relict 80 Alphinaud, Alisaie, Y'shtola, G'raha Tia 2,365,600
Paglth'an 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia 2,404,400
The Tower of Zot 81 Alphinaud, Alisaie, Thancred, Estinien 2,655,600
The Tower of Babil 83 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 3,032,800
Vanaspati 85 Alphinaud, Alisaie, Thancred, Y'shtola, Estinien, G'raha Tia 3,509,200
Ktisis Hyperboreia 87 Three spoiler NPCs 3,915,600
The Aitiascope 89 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 4,024,800
The Level 89 Trial 89 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia N/A
The Dead Ends 90 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 0
Alzadaal's Legacy 90 Urianger, Y'shtola, Estinien, G'raha Tia 0

Allied NPCs

Avatars

Ally Role Class/Job Notes
Alphinaud Healer Academician Scholar, but uses a unique Moonstone Carbuncle instead of a Fairy.
The Carbuncle deals damage instead of healing and occasionally provides a Damage Up buff to allies.
Prioritizes healing Alisaie over the player if she's in the party.
Sage Requires Endwalker expansion.
Does not use Kardia, but has stronger healing to compensate.
Alisaie Ranged Magical DPS Red Mage Uses Limit Break against bosses as soon as it becomes available.
Has a unique level 2 Limit Break in Vermillion Pledge.
Uses Vercure to heal if the entire party's HP drops too low.
Always finishes her combo with Resolution in Endwalker, regardless of her level.
Thancred Tank Gunbreaker Cannot use cartridge-based abilities unless Ryne (in Shadowbringers) or Y'shtola (from Paglth'an onward) is also in the party.
Urianger Healer Astrologian Is able to cast Death in addition to normal abilities.
Gravity inflicts Slow and Heavy on enemies hit.
Ranged Magical DPS Lithomancer Summoner, but can only use Demi-Bahamut and Phoenix (in addition to Amber Carbuncle.)
Available only in the level 89 trial if player is healer.
Not available in Avatar mode.
Y'shtola Ranged Magical DPS Sorceress Black Mage, but can cast Water, Aero, Stone, and Cure II in addition to normal abilities.
Foul usages are renamed and visually appear as Holy, though it lacks the stun.
Will use Cure II if tank player's HP drops extremely low.
Minfilia Melee Physical DPS Oracle of Light Rogue, but can cast Banish in addition to normal abilities.
Never uses Limit Break if the player is a DPS role.
Cannot be brought into Endwalker dungeons in Avatar Mode.
Ryne
Crystal Exarch Any All-Rounder Can be a Black Mage, Paladin, or White Mage depending on the role needed.
Not available in Avatar mode until completing "Reflections in Crystal" and joins at level 80.
G'raha Tia
Estinien Melee Physical DPS Dragoon Requires Endwalker expansion.
Cannot be brought into Shadowbringers dungeons in Avatar Mode.

Non-Avatars

The following allies are only available in Duty Support Mode and cannot be used at all in Trust Mode. They do not gain experience, and the player may not glamour them.

Ally Dungeon Role Class/Job Notes
Roegadyn Marauder A Realm Reborn story duties Tank Marauder Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from the Bowl of Embers until the Howling Eye; and "Storm" from Castrum Meridianum onward.
Hyur Conjurer A Realm Reborn story duties Healer Conjurer Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from the Bowl of Embers until the Howling Eye; and "Serpent" from Castrum Meridianum onward.
Lalafell Thaumaturge A Realm Reborn story duties Ranged Magical DPS Thaumaturge Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from the Bowl of Embers until the Howling Eye; and "Flame" from Castrum Meridianum onward.
Elezen Lancer A Realm Reborn story duties Melee Physical DPS Lancer Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from the Bowl of Embers until the Howling Eye; and "Serpent" from Castrum Meridianum onward.
Cannot be swapped with the Thaumaturge, and is thus only available if the player is a Tank or Healer role.
Lyna Holminster Switch Ranged Physical DPS Guard Captain Dancer, but does not use Closed Position
Spoiler NPC 1 Ktisis Hyperboreia Tank or Ranged Magical DPS The Third Seat Can be a Dark Knight or Black Mage depending on the role needed
Spoiler NPC 2 Ktisis Hyperboreia Ranged Physical DPS Soulseer Bard, but buffs the player with Bravery instead of performing songs for the party
Spoiler NPC 3 Ktisis Hyperboreia Any All-Rounder Can be a Paladin, Dancer, or White Mage depending on the role needed
Has a unique level 2 Limit Break

Availability

Shadowbringers

Scenario Mode Availability
Ally Holminster Switch Dohn Mheg Qitana Ravel Malikah's Well Mt. Gulg Amaurot The Grand Cosmos Anamnesis Anyder The Heroes' Gauntlet Matoya's Relict Paglth'an
Alphinaud
Alisaie
Thancred
Urianger
Y'shtola
Minfilia / Ryne
Crystal Exarch
Lyna

Endwalker

Scenario Mode Availability
Ally The Tower of Zot The Tower of Babil Vanaspati Ktisis Hyperboreia The Aitiascope The Dead Ends Alzadaal's Legacy
Alphinaud
Alisaie
Thancred
Urianger
Y'shtola
G'raha Tia
Estinien
Spoiler NPC 1
Spoiler NPC 2
Spoiler NPC 3

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.