Custom Deliveries/Charlemend

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Charlemend

Name
Charlemend
Location
The Firmament (X:8.9, Y:8.4)
Requirements
Disciple of the Hand or Land
Level
70
Unlocked by
You Can Count on It
Quest giver
Maurilette
Required Quests
Smiles Cross the Sky
The Brume Lifts
Patch
5.5

Custom Deliveries for Charlemend were introduced in patch 5.5.

About

House Durendaire is considered the foremost of the noble houses of Ishgard, and Count Charlemend stands at its head. Thus, when such a dignitary is seen skulking about the Firmament, it could scarcely go unnoticed. What manner of surreptitious business could have brought the man to the newly rebuilt district? All will be revealed in a tale of unlikely friendship set amidst an era of change.

Quests

Quest Level Quest Giver Rewards
You Can Count on It 70 Francel
Options:
3 Baked Onion Soup
3 Stuffed Cabbage Rolls
Those Who Serve 70 Maurilette
Options:
3 Crab Cakes
3 Chili Crab

Items

Rank Crafted Gathered Fished
Level 1 Patient Necessities Patient Necessity Materials Dravanian Scallop
Level 2 Medical Supplies Medical Supply Materials Cloud Kelp
Level 3 Rehabilitation Aids Rehabilitation Aid Materials Scarlet Frog
Level 4 High Tea Essentials High Tea Ingredients White Clam
Level 5 Art Supplies Art Supply Materials Fragrant Sweetfish

Upon reaching maximum satisfaction level, the player is able to glamour Charlemend's outfit.

Rewards

Completing deliveries will give the player Purple Crafters' Scrip Purple Crafters' Scrips or Purple Gatherers' Scrip Purple Gatherers' Scrips along with ExperienceExperience and a small amount of Gil Gil.

To deliver items, players need to be a Disciple of the Hand or Land at level 70+. The client's satisfaction level will also increase.

  • Items with a higher collectability will earn greater gil and scrip rewards.
  • The satisfaction gain is fixed, as long as the item meets the minimum collectability requirement.
  • Experience EXP gain scales according to the player's current level, but it does not increase with higher collectability.

The rewards given vary by the NPC's satisfaction level at the time of the delivery.

(Note: Orange scrip yields changed as of Patch 7.51. It seems that old NPCs' yields were raised to the new NPC yield, and the actual newest NPC (Tiisol Ja) has an even higher yield than that. Estimated but unconfirmed data is marked with asterisks.)

level 1

Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 670 94 12% of current level 82 97
Tier 2 840 117 100 117
Tier 3 1,000 140 116 137
level 2

Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 780 104 12% of current level 88 104
Tier 2 980 127 106 122
Tier 3 1,170 150 122 144
level 3

Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 900 114 12% of current level 95 110
Tier 2 1,120 137 111 131
Tier 3 1,340 160 128 150
level 4

Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 1,010 124 12% of current level 100* 117
Tier 2 1,260 147 118* 136
Tier 3 1,510 170 134* 155
level 5

Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 1,120 134 12% of current level 107 123
Tier 2 1,400 157 124 142
Tier 3 1,670 180 140 162
  • Note: Nitowikwe gives 141 orange scrips for tier 3, instead of 140.
Bonus

When an item category is on bonus (only possible for NPCs at level 5), the rewards are multiplied by 1.5x (rounded down), resulting in the following rewards:


Collectability
tier
Gil
Gil
Purple Crafters' ScripPurple Gatherers' Scrip Low-tier Scrips Experience EXP Orange Crafters' ScripOrange Gatherers' Scrip High-tier Scrips
Old NPCs Newest NPC
Tier 1 1,680 201 18% of current level 160 184
Tier 2 2,100 235 186 213
Tier 3 2,505 270 210 243
  • Note: Nitowikwe gives 211 orange scrips for tier 3, instead of 210.

Achievements

Custom deliveries for this NPC are associated with the following achievements:

Name Points Task Reward Patch
Satisfaction Guaranteed: Charlemend I 5 Achieve a satisfaction level of 1 with Charlemend. - 5.5
Satisfaction Guaranteed: Charlemend II 5 Achieve a satisfaction level of 2 with Charlemend. - 5.5
Satisfaction Guaranteed: Charlemend III 5 Achieve a satisfaction level of 3 with Charlemend. - 5.5
Satisfaction Guaranteed: Charlemend IV 5 Achieve a satisfaction level of 4 with Charlemend. - 5.5
Satisfaction Guaranteed: Charlemend V 10 Achieve a satisfaction level of 5 with Charlemend. Charlemend's Angel 5.5
The Customer Is Always Right: Charlemend I 5 Deliver 36 collectables to Charlemend. - 5.5
The Customer Is Always Right: Charlemend II 5 Deliver 48 collectables to Charlemend. - 5.5
The Customer Is Always Right: Charlemend III 5 Deliver 60 collectables to Charlemend. - 5.5
The Customer Is Always Right: Charlemend IV 5 Deliver 90 collectables to Charlemend. - 5.5
The Customer Is Always Right: Charlemend V 5 Deliver 120 collectables to Charlemend. - 5.5
The Customer Is Always Right: Charlemend VI 10 Deliver 150 collectables to Charlemend. Lifesaver 5.5

Dialogue

Satisfaction Level 1

Lest you forget, Forename, our task is to replenish the infirmary's stores of daily necessities─dining utensils, bedding, and the like. We thank you for your kind assistance.
If the player delivers Patient Necessities
Excellent, these necessities will serve our patients well. Cleanliness being of the essence, I will see to disinfecting these ere they are put to use. But first, a little inspection for good measure...
If the player delivers Patient Necessity Materials
Brought us some lye, have you? Excellent. The infirmary ever has need of soap, and this will make a goodly amount of the stuff. Now, if I might take a closer look...
If the player delivers Dravanian Scallop
Brought us a scallop, have you? Excellent. The infirmary ever has need of soap, and the powder obtained from its shell will make a goodly amount of the stuff. Now, if I might take a closer look...

On Satisfaction Level 1 Completion

With this latest contribution, we now have the requisite amount of necessities. You have my gratitude.
Start of cutscene.
Is it true? We have enough daily necessities now?
That we do, and we owe it to our industrious friend.
Wonderful! Now our patients have everything they need! Thank you so much, Forename!
So much, indeed... I must confess, I was surprised to see how much is needed simply to provide our patients with a basic level of comfort.
All these things need replacin' too, so we'll need to keep makin' more. Just like we do at the orphanage.
Truly? You make everything you need by yourselves?
Well, sure. Most things anyway. I mean, who else is goin' to do it for us? Same with the cleanin'─we do that ourselves too.
Ooh, I know! Next time, I'll teach you how to clean. Dustin' and moppin' and all that. We have to do these things regularly. After all, cleanliness is next to healthiness!
I should be grateful for your tutelage, child.
Such devotion to her duty...
Charlemend is pleased with your efforts. He now considers you an Aide's Able Associate!
And yet there is still much work to be done if he is to atone for past negligence and provide a shining example for the future of Ishgard. To that end, Charlemend has a new favor to ask of you...
Allow me to thank you all for replenishing the daily necessities. It shall keep us for a good while.
And with Charlemend tutoring Maelie while managing our stores, my fellow nurses and I find our burden greatly lightened. All of which is to say you are doing well.
That being the case, I have a mind to task you with replenishing and managing our medical supplies as well. Do you think you will be up to the task?
Yes, Maurilette! Just leave it to us!
You heard that, Charlemend? We're in charge of medical supplies now!
'Tis testament to your dedication. Let us keep up our fine form.
Forename, there is none we trust more to provide what we need. May we rely upon you once more?
End of cutscene.
The Custom Deliveries list for Charlemend has been updated. To view the new list, speak with Charlemend and select Make a delivery.

Satisfaction Level 2

Greetings, Forename. If you have the medical supplies we require, I should be glad to take them off your hands.
If the player delivers Medical Supplies
From metal receptacles to cloth bandages, medical equipment must be made to exacting standards. Having come from your hands, I expect this will be more than satisfactory, but it would be remiss of me not to perform an inspection. If you'll excuse me...
If the player delivers Medical Supply Materials
From metal receptacles to cloth bandages, medical equipment must be made of quality materials. Having come from your hands, I expect this will be more than satisfactory, but it would be remiss of me not to perform an inspection. If you'll excuse me...
If the player delivers Cloud Kelp
Ah, yes, from this variety of kelp, we can distill an extract with potent disinfecting properties─that is, assuming the specimen is sufficiently lush. Let us take a closer look...

On Satisfaction Level 2 Completion

Thanks to you, we now have all the medical supplies we require at present. A moment while I summon Maelie hither.
Start of cutscene.
...So, taking Forename's contributions into account, how long will the supplies last?
Um, if we add that to what we already have, that should give us...three weeks!
Correct yet again! Your numbers have improved in leaps and bounds.
That's thanks to your lessons. You make it easy and fun to learn.
Oh, and I've learned how to dress a wound as well! Maurilette taught me!
Maelie is truly a fast learner. It doubtless stems from her fervent desire to help others.
While I do not want for the selfsame desire, the old hound that I am, 'tis all I can do to keep up.
Charlemend is delighted with your efforts. He now considers you an Aide's Avid Assistant!
And yet there is still much work to be done if he is to atone for past negligence and provide a shining example for the future of Ishgard. To that end, Charlemend has a new favor to ask of you...
I took the liberty of inspecting our inventory, and I'm pleased to say that all is in good order. The two of you are doing a fine job of managing the medical supplies.
Hehe, that's because Charlemend's been teachin' me my numbers!
"I certainly see you teaching Maelie often of late. A more zealous tutor one would be hard-pressed to find.
Yes, well, one might say 'tis a force of habit.
I have a nephew, you see─a boy of an age with Maelie─and I daresay I see him in her.
With my brother passed and firstborn lost, I took him under my wing as my successor, teaching him such knowledge as he needs to one day lead our knights in battle against the dragons.
Yet now that the Dragonsong War has ended, we must dedicate ourselves not to the taking of life, but the bettering of it.
However, not all of our countrymen have embraced change. And as a father figure to my nephew, I felt that I must needs practice that which I preach.
Leading by example, I wished to give him a glimpse of a new Ishgard, one where there is no highborn and lowborn─just fellow Ishgardians striving together for a better tomorrow.
By that, I must confess that I do not have only the interests of the patients in mind. 'Twas wrong of me not to disclose this fact from the first, and I beg your forgiveness.
No apologies are necessary, Charlemend. Whatever your reasons, you've been naught but an asset to the infirmary. You and Maelie both.
Thus do I have a mind to entrust the two of you with even more responsibilities.
Many of our patients have debilitating injuries, and are in need of rehabilitation. I want you to assist them in their efforts. This is an important task, one that requires you to work closely with the patients.
Now, rehabilitation demands a variety of sophisticated equipment, such that can only be provided by skilled artisans. To wit, Forename, we must turn to you once more.
End of cutscene.
The Custom Deliveries list for Charlemend has been updated. To view the new list, speak with Charlemend and select Make a delivery.

Satisfaction Level 3

Good morrow/day/evening to you, Forename. As you will recall, rehabilitation aids such as walking sticks and wheelchairs are the order of the day.
If the player delivers Rehabilitation Aids
Safety is paramount when it comes to rehabilitation, and any equipment used must be sturdy and durable. Having come from your hands, I expect this will be more than satisfactory, but it would be remiss of me not to perform an inspection. If you'll excuse me...
If the player delivers Rehabilitation Aid Materials
Safety is paramount when it comes to rehabilitation, and the materials used in any equipment must be sturdy and durable. Having come from your hands, I expect this will be more than satisfactory, but it would be remiss of me not to perform an inspection. If you'll excuse me...
If the player delivers Scarlet Frog
Rehabilitation is all too often a painful process, but from this frog's poison, we can concoct a medicine that effectively dulls pain. Now, if I might take a closer look at the critter...

On Satisfaction Level 3 Completion

We now have enough equipment for our patients' rehabilitation. Next, we must learn how to assist them through the process.
Start of cutscene.
Have you heard, Forename? Maurilette's goin' to teach us how to help our patients! With their rehabilitation, that is!
...What's wrong? You have a stomachache or somethin'?
No, no, nothing of the sort. It's just...I can't help but worry whether I will be able to assist our patients appropriately. What if they do not improve, or worse yet, end up suffering more pain?
Hmmm... You could try and imagine you're hurtin' in the same places. That way you'd know how they feel and can help them better.
Besides, we'll be there too, me and Forename. So don't worry. Everything will be fine!
Yes... Yes, you have the right of it. I shall do as you say, and imagine their pain as mine own. Come, let us have Maurilette instruct us at once!
Charlemend is overjoyed with your efforts. He now considers you an Aide's Ardent Ally!
And yet there is still much work to be done if he is to atone for past negligence and provide a shining example for the future of Ishgard. To that end, Charlemend has a new favor to ask of you...
End of cutscene.
A new quest continuing the story of Charlemend's efforts at Ser Vaindreau's Grace is now available from Maurilette. Upon its completion, the Custom Deliveries list for Charlemend will be updated.
Optional dialogue
Their pain as mine own, their pain as mine own...
Custom deliveries cannot be made while the quest “Those Who Serve” is in progress. They will become available again once the quest is completed.

Satisfaction Level 4

Forename, we are currently preparing to host a high tea for our patients. Your assistance in the way of supplies would be appreciated.
If the player delivers High Tea Essentials
In a snow-swept nation such as ours, nobles and commoners alike are partial to a steaming cup of tea served with sweets. These items will allow us to host an event that our patients will enjoy. Now, if I might take a closer look...
If the player delivers High Tea Ingredients
In a snow-swept nation such as ours, nobles and commoners alike are partial to a steaming cup of tea served with sweets. Using this ingredient, we can prepare a toothsome syrup that our patients will enjoy. Now, if I might take a closer look...
If the player delivers White Clam
I am told that, in the Far East, it is customary to burn incense when drinking tea. Using such delightful seashells as incense burners, we can fill the room with a soothing scent. Now, if I might take a closer look...

On Satisfaction Level 4 Completion

Thanks to you, we now have everything we require. 'Tis time to prepare the venue for the high tea. Come, let us go and put smiles on our patients' faces.
Start of cutscene.
How're you feelin'? Enjoyin' yourself?
I am. I must say, I never thought it could be so pleasant at an infirmary. Thank you, Maelie.
I daresay the event is a success. We owe it to the two of you for conceiving of it and providing what was required.
Full glad am I to see our patients so enjoying themselves. Long as many of them must stay here, what little additional comfort we can provide goes a long way. And as an unexpected benefit...
You helped with the preparations as well, did you not? Thank you, Ronantain. You've a good heart.
Well, I scarcely did anything...
...It served to break down the barriers to which my nephew had clung.
Charlemend could not be happier with your efforts. He now considers you an Aide's Attentive Angel!
Through your efforts, the patients of Ser Vaindreau's Grace have never enjoyed better conditions. It seems, however, that Charlemend has a different sort of favor to ask of you...
Not only did the event unfold smoothly─by participating in it, my nephew has begun to warm to the idea of a new Ishgard. I couldn't have asked for a better outcome.
Going forward, 'tis my intent to host high teas on a regular basis, meaning we will continue to require the relevant supplies. I hope you will keep obliging us, Forename─with those items as well as the usual necessities.
Hehe, you really like workin' here, don't you?
If truth be told, I had not expected to enjoy myself so. I never would have known this were it not for you and Forename.
And with matters at home laid to rest, I may continue doing my part here with an easy heart.
I trust that you will continue to be at my side, Maelie─as a fellow aide and mentor both.
Oh, you can count on it! It's great fun workin' together, and I learn so much from you as well!
And you, Forename. We are indebted to you more than words can well express.
You have done all of us at Ser Vaindreau's Grace a great service, and I pray that you will continue to lend us your expertise.
Speaking of which...there is one other favor I had been meaning to ask of you.
Though I have been disguising myself─leastwise, that was my intent─I have failed to fool a single person.
As such, I shall shed with disguises, and strive instead to dress in a manner that would better endear myself to citizens and patients both. Whenever you have a spare moment, I would greatly appreciate your insights on outfits.
End of cutscene.
Future requests will be selected at random from all those you have seen thus far, with the list refreshed once a week (Earth time).
You may review the items currently in demand at any time by speaking with Charlemend and selecting Make a delivery.
Note that art supplies, art supply materials, and fragrant sweetfish will earn you particularly handsome rewards. Whenever they make an appearance, the effort to procure them will be worth your while.
Furthermore, Charlemend's appearance may now be altered through the use of glamours.

Satisfaction Level 5

Welcome, Forename, welcome. I believe I speak for all at Ser Vaindreau's Grace when I say we are always glad for your visit.
If the player delivers Art Supplies
Painting provides not only a means of relaxation, but rehabilitation besides. These supplies will allow our patients to enjoy the benefits of exercising their artistry as they continue their journey of healing. Now, if I might take a closer look...
If the player delivers Art Supply Materials
Painting provides not only a means of relaxation, but rehabilitation besides. With this ingredient, we can prepare colors for our patients to use in their artistic endeavors. Now, if I might take a closer look...
If the player delivers Fragrant Sweetfish
Ah, yes, this fish is considered a delicacy even among nobility. As tasty as it is nutritious, it will allow us to prepare meals that nourish the body even as it pleases the palate. Now, if I might take a closer look...

Item Quality

If the collectability rating is low
Hm, yes, nothing to be desired. You are true to your reputation, my friend.
If the collectability rating is mid-range
Hm-hm, even to my layman's eyes, 'tis plain the quality is superior. Maelie will surely be pleased.
If the collectability rating is high
By the Fury, even to my layman's eyes, 'tis plain the quality is transcendent! I cannot show this to Maelie soon enough!
If the player delivers High Tea Essentials and the collectability rating is high
Hm, yes, very fine stuff indeed! This will be a high tea to remember, mark my words!
If the player delivers Art Supplies and the collectability rating is high
Hm, yes, very fine stuff indeed! It will help to bring a touch of joy to our patients' lives!

Upon reaching weekly limit

Satisfaction Level 1

Start of cutscene.
Thanks for bringin' us so much, Forename!
Indeed. 'Tis in no small part due to your contributions that we budding aides are able to discharge our duties. We are truly grateful.
End of cutscene.

Satisfaction Level 2

Start of cutscene.
Thanks so much for always helpin' us, Forename!
With your kind assistance, we are being entrusted with tasks of ever greater import. We hope we can continue to depend on you.
End of cutscene.

Satisfaction Level 3

Start of cutscene.
I'm pleased to say that our patients have been making excellent progress with their rehabilitation. And in the course of working together, I have managed to strike up a rapport with many of them.
Just earlier, Maurilette told us that we're fully fledged aides now! But we won't rest on these laurels, oh no. We'll keep workin' as hard as ever!
End of cutscene.

Satisfaction Level 4

Start of cutscene.
Not in a very long time have I had the opportunity to learn so much. It makes me feel like a young man again.
Ronantain's been learnin' a lot too. Haven't you, Ronantain?
A-Aye, well, I but follow my uncle's example.
It does me well to see the younger generation embrace change. After all, 'tis they who shall lead Ishgard unto the future. Not to say that I won't do my part, but I must work hard if I am to keep up with their youthful vigor!
End of cutscene.

Satisfaction Level 5

Start of cutscene.
Not only has my nephew grown accustomed to assisting here─it pleases me to say he takes to the work with great zeal.
We have to wash the bedsheets next! Let's go, Ronantain!
A-All right!
End of cutscene.

Unknown Trigger

Start of cutscene.
I've not forgotten that you are a busy womand/man, Forename. I am truly grateful that you should see fit to lend us so much of your assistance, and not only here at the infirmary.
Among other things, House Durendaire owes much of her newfound prosperity to you.
Your coming and subsequent ending of the Dragonsong War wrought great changes. Changes that many Ishgardians─myself among them─struggled to accept.
But I believe I speak for an ever-growing number of my countrymen when I say we appreciate all that you have done, and continue to do, for our nation.
On behalf of all Ishgardians, I give you my humblest thanks.
End of cutscene.

Approaching Charlemend without a tool equipped

...Hm? As much as battle attire becomes you, perhaps you should don something more suitable for our lesson with Maurilette.
In order to undertake the next quest, speak with Maurilette as a Disciple of the Hand or the Land.