Hold for Customer Support

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Hold for Customer Support

Quest giver
Syntgoht
Location
Ul'dah - Steps of Thal (X:14, Y:10)
Level
38
Experience
Experience 4,700
Gil
Gil 0
Previous quest
Side QuestWhere's My Juice
Next quest
Side QuestThieves and Robbers
Patch
2.0

Caught between a rock and a tight place, a middleman will always produce a pot of grease. Find out what Syntgoht has in mind.

— In-game description


Rewards

Choose one of the following options:

Steps

  • Speak with Papawazu at Camp Bluefog.

Journal

  • Caught between a rock and a tight place, a middleman will always produce a pot of grease. Find out what Syntgoht has in mind.
  • Syntgoht complains that the shipment of processed ceruleam from the mines of Amajina & Sons has stopped. You wonder why he continued taking orders from customers in that case, but that is not your bailiwick. Go to Camp Bluefog and talk to the Concern's company man, Papawazu.
  • You hear Papawazu's side of the story, though you are not quite certain if he was even speaking to you half the time. He too has his own ross to bear, presumably.

Dialogue

Accepting the Quest

Syntgoht: Angry about the ceruleum order being late, is he? Friend—pardon me, [Forename]— I understand his situation, I really do, and I would ship the stuff to him if I had any!
Syntgoht: The fact is, it's been a mighty struggle for many moons to procure processed ceruleum from Amajina & Sons, and now they've entirely ceased doing business with most vendors.
Syntgoht: It's a hard life being the middleman, my dear man. We pay for the sins of producers like Amajina and what do we get from them in turn? Not so much as a how-do-you-do. Edwyn's quarrel is with them, not me.
Syntgoht: Tsk, do you not know? The Concern has the exclusive right to mine ceruleum in northern Thanalan. They can do whatever they want. You can always try them directly. Go talk to Papawazu at Camp Bluefog—though I warn you, he's a smug little toad!

Speaking with Papawazu

Papawazu: Aaand who are you? Adventurer, adventurer, hmmm...no, I don't remember ordering any. And I would remember something like that, seeing as I'm the Employee of the Moon for the ninth time...thank you, thank you...shush now, I'm listening to the scruffy man/woman.
Papawazu: An inquiry about the processed ceruleum shipment? From Syntgoht in Ul'dah...hm, hm, hmmm. Interesting.